Our normal support hours are: Monday - Friday 1400-1730 Eastern US Time Zone. You can contact
us by email at any time; we try to service emails promptly. Beginning with Version 1.9.6 and by
pre-arranged time, we can log on to your observatory computer, and assist you in real-time.
Please update to ASCOM platformVersion 6.0 if you have not done that until now; this is important for Windows Vista
and Windows 7 PC's. Keep in mind that we have tested the Prolific driver that we have posted on this site. The drivers are
changing rapidly because of Windows 7 (and its changes). We'll let you know if there's a driver change that you should
accept.
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Product Installation Packages
These packages contain all the files necessary for a first installation. If you are updating an existing installation, use the
Update files page.
The new weather graphing package is here! This is a software only program which interfaces with your weather acquisition
hardware. Supported weather monitors include: AstroAlert, Boltwood I/II. See the weather as it happens. This is a fully
standalone package that does not require ASCOM.
Roll off Roof Installation Package Release 1.9.8b --- 08/27/11 (Interfaces with the AMC-100(V)2R Hub) AMC100(V)2R.zip
This package is for new Roll off Roof Controller installtions.
Dome Installation Package Release 1.9.8b --- 08/27/11 (Interfaces with the AMC100(V)2D Hub) AMC100(V)2D.zip
This package is for new Dome Controller installtions.
AstroAlert Installation Package Release 1.4.0 --- 08/01/11 (Interfaces with the AMC101 AstroAlert weather monitor) AMC101.zip